Nevada HAND

HAND Resident Services

In 1999, Nevada H.A.N.D., Inc. created the Resident Services Department (RSD) to enhance the quality of lives of our residents. Through annual resident assessments the Resident Services Coordinators help determine basic household and quality of life needs and link our residents to local services and programs that provide tangible pass-through benefits.

These linkages and collaborations include:

o Energy assistance programs
o Cable service discounts
o Phone service discounts
o Food commodities including NHI’s food bank
o Emergency utility assistance
o GED curriculum through the Clark County School District
o Youth programs for social service advancement
o Back to school assistance
o Wellness activities and nutritional education
o Senior programs to sustain independent living

The RSD supports Activity Centers at two of NHI’s family properties that provide for after school programs and social interaction for youth. RSD’s Wellness Instructor conducts scheduled exercise classes for NHI’s senior properties, including water aerobics during summer months, and fundamental nutrition classes to foster a balance between diet and exercise.

The pass-through benefits to NHI residents that the RSD facilitates exceed $400,000 per year. Additionally, RSD programs promote low resident turnover and higher resident satisfaction.

1. Classes:

     Youth
     • Channel 10 provided their “Ready To Learn Workshop”, which is designed to improve literacy         skills to ages 2-12 years of age.
     • High School Diploma Class, Clark County School District (on-going).
     • English As A Second Language, Nevada HAND ESL Coordinator (on-going).

     Senior
     • PACE Exercise Program, Arthritis Foundation, provided by Nevada HAND Staff
     • PACE Water aerobics, Arthritis Foundation, provided by Nevada HAND Staff
     • Seniors CAN, UNR Cooperative Extension, provided by Nevada HAND Staff
     • An Ounce of Prevention, UNR Cooperative Extension, provided by Nevada HAND Staff
     • Computer Class, provided by Nevada HAND Staff
     • Senior Safety Class, Las Vegas Metro
     • Energy Consumption Class, Nevada Power

     Adults
     • Parenting Classes (Bi-lingual), Parenting Project
     • Reading Classes, UNR Cooperative Extension
     • 4H (nature studied in an indoor setting), Volunteer
     • English As A Second Language, Nevada HAND ESL Coordinator (on-going).

2. Seminars:

     Adults
     • Homeownership Seminar, Housing for Nevada
     • Money Management, Citigroup
     • Re-financing presentations, Wells Fargo
     • Health Education seminars, Health Projects 2000

     Seniors
     • National Parkinson’s Association
     • National Kidney Foundation
     • Senior Dimensions
     • American Cancer Society
     • Foster Grandparents
     • CareStaf Home Care
     • Nevada Power
     • Senior Law ProjectAdults/Seniors
     • Annual Holiday Door Decorating Contest
     • Bingo
     • Crafts
     • Cooking Contests
     • Cards and Games
     • Chess club
     • Choir Performance
     • County Commission/City Council Meetings
     • Monthly Potluck Dinners
     • Garage Sales
     • Health Screenings (blood, sugar, etc.)
     • Holiday or Special Event parties
     • Movie Nights
     • Monthly birthday parties
     • Neighborhood watch group
     • Rummikub/Pool Tournament
     • Recreational Trips
     • Voter registration drives
     • Podiatrist Visits
     • Volunteer Recognition Brunch
     • Weekly Continental Breakfasts


     Youth
     • Immunization Clinics at start of each school year
     • Tyke day for younger children plus parents
     • Holiday Parties
     • Family Bingo
     • Monthly Teen Night
     • Field trips to Lied Museum, ice skating, bowling, Mt. Charleston, movies
     • Homework Assistance
     • Arts and Crafts
     • Junior Master Gardener Program
     • Monthly Birthday Party
     • Games
     • Yearly Volunteer Recognition Event
     • Service Learning Projects

3. Staff Training:

    • Hispanic Leadership Summit of Nevada, The Reynaldo Martinez Institute for Leadership &        Research
    • Seniors CAN Train the Trainer Program, UNR Cooperative Extension
    • Jr. Master Gardener Train the Trainer Program, UNR Cooperative Extension
    • Obesity: A Childhood Epidemic, Southern Nevada Area Health Education Center
    • Ounce of Prevention Train the Trainer Program, UNR Cooperative Extension
    • Social Security Work Incentive Training
    • PACE Program Training, Arthritis Foundation
    • Long Term Health Care Seminar
    • Elder Abuse, Nevada State Division of Aging
    • Living with Grief: Loss in Later Life, University of Nevada School of Medicine
    • School of Social Work Conference, UNLV School of Social Work
    • Water Aerobics Instructor Training, Arthritis Foundation
    • Maltreatment and Adolescent Pregnancy and Parenting Program, UNR Cooperative Extension
    • Medicare 101: Medicare Training, State Health Insurance Advisory Program